Our Testimonials

James and Kevin were great to work with once again! Ben was the epitamy of patience as we checked everything out! Did you know our dryer spins one way, stops, then spins the other way? It is really Impressive! No more twisted clothes like the "old" days!

Bruce, your smiling face and good deals are wonderful! We also really appreciated Polly getting us the best finance rate. Darrell was good to work with too.

Hope I got all the names right. You run a very welcoming, professional business. And of course you sell the best products. We love Tiffin RVs!
Bill & Bonnie

Rick and I just wanted to say thank you for the courtesy, kindness & great service when we bought our 2007 Gulf Stream. We have recommended others to your store if they ever want to purchase an RV. Thank you especially to Polly & Bruce for everything you've done.
Rick & Bobbi

The walk thru was very helpful, Kevin and your service staff did an excellent job for us, and Polly was very helpful as well. You get an A+ from us!
Mike & Kelly

Holly & Richard

Bruce, we wanted to email you to let you know how happy we are with our purchase today. Carrie was wonderful to work with! Her knowledge and personalble nature were great selling points. We will absolutely recommend your dealership to our sphere and wish you the best of luck. We are excited to receive delivery of our 2011 Heartland Elk Ridge 5th wheel. Thank you for helping make our dreams come true. We are looking forward to making lasting memories and adding value to our experiences. Thank you again for this opportunity. And Carrie, THANK YOU! :) It was a pleasure talking with you and getting to know you. Sincerely,
jeff and robin from OR

Hi Bruce

Many thanks once again for your hospitality while we were at the dealership picking up our new coach. We arrived back in North Bend, WA today about 5:00 PM, beautiful drive home, the weather even cooperated, no rain, got the coach home with only a little dust, we will be coming back down in June to get a few things done that couldn’t be accomplished this week.

We love our new home, thanks for working with us to acquire it, especially with Bob Tiffin in the video done by Kevin, what two great men.

Blessings to you and Lori, your staff is awesome, I told the folks out in the shop today that the buying our new coach was an experience that tops them all, dealing with people of integrity. While I was at Speedy Glass, we built the company on three fundamental principles: QSI, Quality, Service and Integrity and that my friend is what I see at B Young RV. A Quality product, great customer Service and Integrity, doing what we say we are going to do, you’ve got it nailed.

Thanks again.

Brad and Laura Young
Brad & Laura

B Young RV

We would like to thank everyone for a great experience. We were very nervous about making such a big purchase without meeting anyone or even seeing the RV. This was one of the best customer service experiences we have had, from Terrell picking us up at the airport, the greetings we received from everyone once we arrived at the dealership, staff staying past closing to make sure we were taken care of. A special thanks to Frank for all the work and help from so far away, we are sorry we didn't get a chance to meet you in person. Our journey last 11 days. We encountered lots of wildlife, friendly people and a lot of snow! It was a great time from start to finish. Thank You all very much!

Paul + Jennifer Fontes
Paul from AK

Hi Frank, I wanted to send you a quick email to let you know how much I love my T @ B trailer already! Pulling it with my jeep was no problem at all- most of the time I couldn't even tell it was back there. My dad even thought the jeep rode nicer with the trailer, not nearly as much bouncing as it usually does. I'm looking forward to outfitting it and getting it on the road! I think my first trip will be this weekend, to Seattle. After that, I'm looking at Bend, OR later this month and then who knows?:) I had such a great buying experience with you, Polly, Terrell, and everyone else that I spoke with. Thank you so much. I will definitely recommended you to everyone I meet.

Thanks, Sheridan
Sheridan

Hey there all you good folks at B. young. Thank You.

Please say hello to Polly and Aaron, too. A hug to each of you-you too Frank.

Allegro Bus is doing well. In Houston now fro a doctor check-up. All looks A-OK and will be heading down to Mission and the Rio Grande Valley for the winter months.

Wish you all health and happiness.

From the

As-Long-As-We-Can-Do-It RV-ers,

Helen & Pete Peters and Dusty.
Helen & Pete

B Young RV and Frank Biggs – were absolutely wonderful! Frank worked with us for quite a while prior to our final purchase. He was friendly, knowledgeable and someone we can trust. We always felt he was looking out for our best interest and working hard on our behalf. The entire B Young Team took great care of us. We are so impressed with the dealership and service. It was exactly what we hoped to experience. We will be visiting the B Young team for all of our future service and RV needs. We feel it is worth the trip from Seattle!


Steve & Cathy

Hello everyone there at BYoung RV. I just wanted to take a few moments to write and tell you how happy we are with our RV. But most of all to tell you how thrilled we were with the service there at BYoung RV. Mike, our sales person did an amazing job of making us feel welcome and put no pressure on us which made us feel very comfortable. Then right to the sales office with their professional help , it made for easy paperwork. There is one young man that we can not leave out and that is Ben. We can not say enough about him. He spent 3 1/2 hours with us showing us how to us a rv and then that week-end we took it out and of course we came into questions. He gave us his cell #, had us call late at night after his work schedule, answered our questions and made us feel like we were not a bother. "wow', who does that kind of service anymore???? Thanks again to all of you there for giving us such a easy experience buying a rv. We are telling everyone about you and hope to send buisness your way. Blessings to all your team,
Diane from WA

This was the best trailer buying experience. Everyone from Brandon to Frank to Polly and the whole service department was awesome. You will be seeing us again!!
Derek & Lauri

Everybody was extremely helpful, knowledgable, & friendly. Once again we are so thankful to have Andy help us find the perfect RV for us. Thanks Andy!
Rick & Charlene

We have purchased 5 different RVs from 5 different dealers over the last 20 years and this was the best. Thanks for the good service.
John & Jacqueline

We love our new Tracer RV. We took it out for the first time this past weekend and everything was perfect. We especially want to thank you for the extraordinary service we received from sales, financing and set-up. We appreciate the no-hassle treatment we received from Kevin and other sales associates over the time we were searching for the ideal RV. After learning more about our needs and wants, Kevin recommended the Tracer, which was exactly what we wanted. Thank you all again for the gift box and a very pleasant experience.
Bill from OR

Dear Bruce, I just want to say thank you for the very good service I received when I came in to have the holding tank problem addressed. Once again you did what you promised and delivered outstanding customer service. I can't tell you how nice it is to go down the road without the odor of holding tank wafting thru my motor home. Since I picked up my Freelander after the service I have been using it almost non-stop. It is such a pleasure in my life knowing I have a lovely motor home to travel in. Thank you again & again for taking such good care of a customer.
Karen

Hi Bruce, Judy and I would like to pass on to you what a great experience we had in the purchase of our Allegro Bus. Your staff is first class and of the three motorhomes we have purchased your staff made this one a very memorable and comfortable experience. Please pass on to all the staff that assisted us a very grateful thank you we are enjoying the Bus very much. We will for sure recommend BYoung RV to all our friends. Thanks,
Gene from OR

Just wanted to tell you thank you again for being so helpful to us. We appreciate so much your knowledge on RVs. We felt so comfortable talking with you regarding this large purchase. This was a very big step for us, and we were very worried about making the change from Class C to Class A. You driving, and showing us how "we could do it" made us feel like we really could do it!! Thank you again, and you won't be forgotten.. Hugs,
Bill and Jerrie

We would like to thank Bruce for his help on our trip . We had our side window shot out near the Dalles, Or. Bruce found some people that are friends of his to help in Idaho. This all happened 2 hours into our trip To New Orleans and Mississippi. He helped with other problems too. We didn't give up and we made it!!!!
Raymond

Very friendly, very helpful. We will always consider B Young first! Thank you!
Joseph

This was a good experience, we both said we weren’t pressured and were treated like royalty! The package of goodies was exceptional! Thank you!
Bill & Mique

I just wanted to thank you again. Frank and all of B.Young RV were so great. What a top notch organization you have there. I bought a better stereo w/ DVD player from the Parts Dept and had it installed Thursday too. Everything is just great and my whole family is so pleased with the trailer. We are very excited to use it this week. I'll be recommending you to everyone I hear interested in a rv. So here is a real sincere thank you. Troy Johnson
Troy

I would like to thank both Chris and Carli, in your parts and service departments, for their excellent service. They both worked hard to clear up a few issues and confusion that arose after some recent service work. The primary issue arose after our trailer had a new jack installed. The new jack lacked the proper wheel, and one was ordered. After discovering that the wrong wheel was sent we brought the trailer in to the dealership to insure that we could get one that fit properly. Carli's innovative and proactive solution insured that we left the dealership with all of the proper equipment. For me, good service can usually be expected when everything goes right, but it is when things go wrong that someone who provides great service truly shines. Carli saw to it that we received great service and that we were able to enjoy our camping trip.
James from OR

Marilyn and I are so pleased with our new 40' Tiffin Phaeton motor-home. I know I must have been a pest having your staff answer all my questions about motor-homes. I went to the dealership just about everyday with a list of questions, and I was always greeted with a smile and a hand shake (of course, coffee and home made cookies). Your staff is the best. Mark and Kevin had all the answers and if they didn't, they made sure I received them in a timely manner. Their knowledge of the product was outstanding and the went out of their way to assist Marilyn and I in making, what we think is, the right choice in a Motorhome. Polly was terrific and really helped out with the insurance coverage. The DMV paperwork, insurance and finance issues were delt with in a professional manner and she was always accommodating when we met with her. Now, our choice of motor-home could not have been any better. After meeting with Mr. Tiffin at the Tiffin Rally B.Young Rally, I know for certain that we made the right decision. Along with his personal word about the quality of the product and your outstanding service department I can rest assured that any issues will be taken care of. Once again thank you and your staff for all the great service and I will be sure to mention the great dealership you run and your terrific staff to anyone who asks about our coach.
Mike

Just wanted to say thanks again for helping us pick out our LaCrosse a few months ago. Daisy and I love everything about it with great style and quality. We are looking forward to this summer and getting out to make some great memories with the kids.
John from OR

I would like to share my experience of purchasing my RV at B.Young Rv. I lost my dear husband about a year ago and had to decide what to do with my future. We owned a large 5th wheel and a truck for pulling it. I did not want to give up going out in an RV because this was our dream for retirement. My decision was to find something I felt more comfortable handing by myself. After looking around I went to B.Young RV where I worked with Carrie Turk. She made my experience low stress and pleasant. I was impressed buy the friendly and caring staff. Over the years we have purchased 5 RV's I have never had a better buying experience at a RV dealership. They also provide a very good service department that is fair and accommodating. After purchasing my 27' class C Freelander and retiring I joined a RV organization and have enjoyed several outings with my new group of friends. I just want to say, Widows out there, you too can do this by yourself and hats off to B.Young RV for making my experience with them a pleasure. Sincerely, K. Grady
Karen

Last January we purchased a 2010 Tiffin Phaeton 40QTH at the Pleasanton, CA RV show. We have had quite a few problems with our Tiffin and, as we live in Ridgefield, WA, most of the work was done by your service department. We have had RV’s for a number of years: a tent trailer, a trailer, a class C, a Newmar Mountain Aire Class A, two 5th wheels, and finally a Tiffin Phaeton. Over the years our more than considerable RV service experience has been anywhere from adequate to very poor, that is UNTIL we started working with Ray and your service department. Ray Kanally is everything we could ask for from a service writer. He is very knowledgeable, his communication skills are excellent, and, in the rare occurrences where he hasn’t had an immediate answer to a question or problem, he does the research and responds promptly. He goes way beyond the call of duty to make us feel like we are the most important customer he has. I’m the president of one of the Oregon Good Sam chapters and for the last 6 months I’ve sung the praise of the BYoung RV service department at our chapter meetings and the Oregon Good Sam Rally. That praise is directly attributable to Ray and also to the service technicians who have worked on our Tiffin Phaeton. I’ve copied Tiffin Motor homes on this email as I think Bob Tiffin should be getting positive feedback on their dealerships. Best regards and Merry Christmas,
Gary & Jeri

Dear Bruce, We are writing to express our appreciation to your staff, particularly Kevin, Ray, Mark and yourself who have made our Allegro purchase so enjoyable. I know we had some earlier service complaints but these were resolved satisfactorily. Since then, we have talked with Ray a couple of times and he was very helpful with some technical issues. Kevin has gone out of his way to help us, including sending some vacuum filters and information about Thousand Trails. We love our RV and wish we were retired so that we could enjoy it even more. Be assured that we will continue to recommend your store to our friends, colleagues and family members. Good luck and best wishes, with continued success in your new business!
Howard & Nelda Deitch

Hi Carrie: We took our new trailer on its’ maiden voyage to Crooked River Ranch. Left last Thursday and came back yesterday. We had a great time and love the new trailer! We took my 2 nieces and my sister-in-law, had some friends who live over there stop by, and had more room than we needed. The kids love their “own room” and watched TV and played video games back there at night which gave Carolyn and the rest of us a nice break – something that wasn’t possible in our last trailer. Everything worked as designed including the outdoor kitchen where I cooked breakfast every morning and BBQ’d dinner every night. The quality of this unit is as advertised and it exceeded my expectations. Setting it up is so much easier which makes me a happy guy. It tows better than our previous trailer and I actually relaxed after a few miles! Because of its’ size it doesn’t get pushed around much which makes going by semi’s a little more comfortable. We just wanted you to know that we appreciate your nudging us in the direction of this type and size of trailer. It is absolutely the best fit for our family and friends. I’m glad we had you helping us when we came in on that first day. I think we would have regretted the direction we were going in (a little smaller unit) and I also think we skipped an unnecessary “stepping stone” trailer in the process. Thanks for your advice and especially for considering our family/extended family situation. The thing is perfect and will continue to serve its’ purpose as the kids grow and bring their cousins and friends for years. On a final note, it was fun to hear what our friends had to say about it. They own an older fifth wheel and were impressed with everything about the Laredo. Pretty neat stuff. Yes, they will be coming to see you! Thanks again Carrie for all your help. We really do appreciate it.
Tim & Carolyn Schlabach

Mr. Tiffin, I would like to complement and praise B Young RV’s service department for their professionalism and prompt attention. My wife and I live in North Carolina and own a 2010 Phaeton. We were traveling in Oregon when we developed a roof water leak and an entry door step problem. We called Tiffin for the nearest Tiffin service center and was giving B Young RV’s name and phone number in the Portland area. We contacted B Young RV and because of their Fast Track program they scheduled us in the next day to troubleshoot our problems. Trent Broide and Dan Kannally treated us as family, were knowledgeable about the Tiffin products and showed genuine concern for our situation. They immediately assigned the appropriate people on the problems and resolved our issues in minimal time. Their customer service was spot on! All Tiffin dealers would do well to use B Young RV as a model for customer service. Before we purchased our Tiffin we had heard that Tiffin made a top line product and provided excellent service. After our experience with our Phaeton and B Young RV we will be singing that same song to everyone we meet!
Tom and Sue